Resources · FAQ
Asked and answered.
Commercial, product, technical.
The questions we hear first, grouped by who usually asks them.
Commercial.
CommercialWhat exactly does Reelstack sell?
A complete OTT platform: web, mobile and TV apps, CMS, admin and backend, built and run by one team under your brand.
CommercialWho is it for?
Broadcasters, sports clubs, leagues and other video rights owners who want their own branded streaming service.
CommercialWhich business models are supported?
Subscription packages (SVOD) and pay-per-view events, side by side.
CommercialHow much does it cost?
It depends on your scope: the screens you need, the markets you sell in, and how much content and live programming you bring. We don't publish a price list; we'll put a figure on your case after the demo.
CommercialHow long does a launch take?
It depends on the same things: which screens, how many markets and how much content moves in. We'll give you a plan with dates after scoping.
Product.
ProductWhose brand do viewers see?
Yours. The apps carry your name, logo, colours and artwork on every screen.
ProductWhich screens are covered?
Web, mobile apps and TV apps.
ProductCan we stream live and on demand?
Yes. Live events and the VOD catalogue share one library, and a finished live event can stay on as a replay.
ProductWho runs the service day to day?
Your team runs content in the CMS and the business side in the admin. We run the platform underneath.
Technical.
TechnicalDo we need our own developers?
No. Reelstack builds and operates every layer of the stack.
TechnicalHow are territory rights enforced?
Geo-blocking, rights windows and blackouts are applied to content and live events on every app.
TechnicalWho owns the subscribers and their data?
It's one of the first things we go through in the demo, for your service and your contracts, rather than in general terms here.
TechnicalWho do we call when something goes wrong?
Reelstack. The team that built the apps also runs the backend, so there is no handoff between suppliers.
Ask us the rest.
A demo takes you through the whole platform, using your own rights and content as the example.